Privacy Policy

We collect personal data only when it is necessary for the provision of our services or when you voluntarily provide it. The types of data we may collect include:

• Contact information — name, email address, phone number, company name, provided through our contact form or pricing configurator
• Project details — budget range, timeline, service preferences, submitted through our quote request system
• Technical data — IP address, browser type, device information, collected automatically through server logs
• Usage data — pages visited, time spent, navigation patterns, collected for website improvement

We process your personal data on the following legal bases:

• Consent — when you voluntarily submit a contact form, quote request, or subscribe to communications
• Contractual necessity — when processing is required to fulfill a service agreement or pre-contractual measures
• Legitimate interest — for website analytics, security, and improving our services

This website uses cookies and similar technologies. We operate a GDPR and nDSG compliant cookie consent system — no non-essential cookies are set until you provide explicit consent through our cookie banner.

• Strictly necessary cookies — required for website functionality, including language preference (zepoch-locale), consent preferences (zepoch-consent), and session management. These cannot be disabled.
• Analytics cookies — we use Google Analytics 4 with Consent Mode v2 to understand how visitors use our website. These cookies are only activated after you grant consent. Google Analytics data is processed in accordance with Google's data processing terms.
• Marketing cookies — used for advertising and campaign measurement. Only activated with your explicit consent.
• Preference cookies — remember your settings such as theme preference. Only activated with your consent.

You can manage your cookie preferences at any time via the "Cookie Settings" link in the footer of every page. For a complete list of all cookies we use, see our Cookie Policy.

Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (TLS/SSL)
• Access control and authentication systems
• Regular security updates and monitoring
• Data minimization — we only collect what is necessary

We do not sell, trade, or rent your personal data to third parties. Data may be shared only in the following circumstances: with service providers who assist in operating our website (hosting, email) under strict confidentiality agreements; when required by Swiss law or a court order; or with your explicit consent. Any data processors we engage are GDPR and nDSG compliant.

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Swiss law. Contact form submissions and quote requests are retained for the duration of the business relationship plus the legally required retention period (typically 10 years for business correspondence under Swiss commercial law). You may request early deletion at any time.

Under Swiss data protection law (nDSG) and, where applicable, the GDPR, you have the following rights:

• Right of access — request information about the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to deletion — request deletion of your personal data, subject to legal retention requirements
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — withdraw previously given consent at any time

To exercise any of these rights, contact us at info@zepoch.io. We will respond within 30 days.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) in Switzerland, or with the relevant supervisory authority in your country of residence.

We reserve the right to update this privacy policy at any time. Changes will be published on this page. We recommend reviewing this page periodically. The current version is effective as of the date of last modification.